Reset a forgotten password

Warning A deactivated user no longer receives P2i email notifications.

Tip You will need to enter your Username and Email address.

If you have forgotten your Username use the Recover a forgotten username option.

To reset your password:

The process is commenced from the P2i Supplier/Staff Login page.

  1. Click the Forgotten your password? link.

    Supplier/Staff login screen

  2. Enter your email address and username and click submit button.

    dialog box asking for email and username

    Note An email message containing a link to reset your password has been sent to you.

    dialog box notifying email is sent

  3. Click the password reset link in the email.

  4. Enter Username and New Password (enter the password a second time to Confirm Password).

  5. Click the submit button.

    screen requesting username and password with confirmation of password